Business Internet and Metro Ethernet

Symmetric speed, SLA guarantee, static IP

Business Internet and Metro Ethernet

Symmetric fibre internet, dedicated lines and SLA-backed business connectivity for offices, stores and factories.

By quote

For businesses an internet outage means lost sales. Kentağ Fiber's business services run on our own infrastructure with symmetric upload and download speeds and a written service level agreement (SLA).

Services

  • Office Fibre: symmetric shared line from 100/100 Mbps to 1/1 Gbps
  • Dedicated line (Metro Ethernet): bandwidth-guaranteed circuit linking branches together
  • Static IP, DDoS protection and backup line: uninterrupted connectivity with 4G/5G backup
  • Business Wi-Fi and voice services

SLA commitment

Uptime commitment of up to 99.9%, response within four hours and resolution within eight hours. Automatic fee refunds apply on SLA breach.

A free technical survey is made before installation; a written quote follows within two working days.

Scope of service

  • Symmetric speed
  • 99.9% SLA
  • Static IP and backup line
  • Dedicated line (Metro Ethernet)

Business Internet and Metro Ethernet — get a quote

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Frequently asked questions

What is the difference between fibre and ADSL/VDSL?
Fibre uses light signals for much higher speeds (up to 1 Gbps), low latency and near-symmetric upload. ADSL/VDSL runs over copper telephone lines; speed falls with distance from the exchange and rarely exceeds 100 Mbps.
How do I find out whether fibre is available at my address?
Enter your postal code in the coverage check to see service type, top speed and rollout status. If your code is not listed, fill in the pre-registration form and we will call you when it joins the rollout plan.
How many days does installation take?
After application the installation crew arrives on average within three working days. In buildings needing new infrastructure it can take one to three weeks. Installation is scheduled in two-hour windows.
Are the tariffs genuinely unlimited?
Yes. No residential tariff has a data cap or post-cap throttling (fair use).
Can I move my commitment to another address?
Yes. If you file the move notice at least seven days ahead, your commitment moves to the new address free of charge. If the new address has no infrastructure the contract ends without an early-termination fee.
WhatsApp +90 312 555 29 00 info@kentagfiber.com.tr